Privacy Policy
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Kyo Home & Living Pte. Ltd. and its affiliates (collectively “KYO, we, our, us”) collect, use, share, protect or otherwise process your personal information through KYO website https://www.kyoappliances.com. By visiting this platform, providing your information or availing any product/service offered on the platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions.
WHO ARE WE?
We are Kyo Home & Living Pte. Ltd, a Singapore-based company dealing in manufacturing & trading of consumer durable goods, having Corporate Office at:
Yi Guang Factory Building #03-04,
180 Paya Lebar Rd,
Singapore - 409032
SCOPE OF THIS PRIVACY POLICY
Kyo Home & Living Pte. Ltd is committed to the privacy and confidentiality of the information provided by its users. This Privacy Policy describes Kyo Home & Living Pte. Ltd’s policies and practices with regards to Personal Data collected by Kyo Home & Living Pte. Ltd or its authorized website hosting/development company. The term “Personal Data” refers to personally identifiable information about you, such as your name, date of birth, IP address , e-mail address and postal address.
Please note that by submitting Personal Data manually or in electronic form to us and/or by using our website, you give your consent that all Personal Data submitted on each occasion may be processed by, and/or shared with Kyo Home & Living Pte. Ltd and its affiliates and related companies, in the manner and for the purposes described in this privacy policy.
COLLECTION OF PERSONAL DATA
We collect your personal information relating to your identity, demographics and when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to Information provided to us while using our Platform (including, but not limited to sign-up/registering, completing surveys or providing feedback, etc.), such as name, date of birth, address, telephone/mobile number, email ID, occupation and any such information shared as proof of identity or address.
Should you decide to purchase any products that we offer through our channel partners, all information related with the transaction will be managed as per respective resellers policy.
RETENTION OF PERSONAL DATA
We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to enable Kyo to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.
ANONYMOUS DATA COLLECTED THROUGH THIS WEBSITE
We automatically collect some information when you visit the site because your IP address needs to be recognised by our server. We do not identify users or collect cookies from this information.
COOKIES
We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports activity.
For further information, please visit www.allaboutcookies.org.
CHOICE / OPT-OUT
You can set your browser not to accept cookies; the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
USE OF PERSONAL DATA
By entering your email ID on our website you agree to allow us to send you information about us and promotional materials about other companies associated with us.
We may use information collected about you from the website to personalize your repeat visits to our website.
We may pass on your non-personally identifiable demographic information in connection with our advertisers and other service partners.
The personal information that we collect from you may be transferred to, and stored at, a destination outside of Singapore. If this happens, we will take steps to ensure that your data is safe and treated securely and in accordance with this Privacy Policy.
DISCLOSURE TO THIRD PARTIES
We may disclose your personal information to third parties if our company is bought by another company. The personal information we hold about you and our other registered users and customers will be one of the assets transferred when the company is sold.
We may also disclose your personal information if we are required by law to do so, for example, to the police or law enforcement agencies, in accordance with the prevailing “ law of the land.”
MARKETING
We would like to send you information about our products , which may be of interest to you. If you have consented to receive marketing information, by entering your email id on our website, you may opt out at a later date.
ACCESS TO YOUR INFORMATION AND CORRECTION
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.
OTHER WEBSITES
Our website may contain links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies.
Information posted on chat rooms, forums, message boards and/or news groups that we may host on this website, becomes public information and you should exercise caution when deciding to disclose your personal information.
CHANGES TO THIS PRIVACY POLICY
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.
HOW TO CONTACT US
You can reach our customer support team to address any of your queries or complaints related to product and services by writing to us at info@kyoappliances.com.
QUERIES
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.